Shipping policy

SHIPPING POLICY

Last updated: 1 July 2026

1. Where We Ship

We currently ship within Australia only. We do not offer international shipping at this time.

2. Processing Time

Orders are processed within 1–3 business days of payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day. You will receive a confirmation email with tracking details once your order has been dispatched.

3. Shipping Rates

• Standard Shipping — $9.95 AUD
• Free Standard Shipping — on all orders over $100 AUD

4. Estimated Delivery Times

Delivery times are estimates only and are not guaranteed. Delays may occur during peak periods (e.g., Christmas, sales events) or due to circumstances outside our control.

• Metro areas — 3–7 business days
• Regional & rural areas — 5–10 business days

5. Tracking

Once your order is dispatched, you will receive an email with your tracking number. You can track your order via the Australia Post website at auspost.com.au.

6. Delivery Issues

If your order has not arrived within the estimated timeframe, please first check your tracking information. If you are still experiencing issues, contact us at relentlessthroughlife@gmail.com and we will investigate with the carrier on your behalf.

We are not responsible for delays caused by Australia Post or circumstances outside our control, however we will always do our best to assist.

7. Incorrect Address

Please ensure your delivery address is correct at checkout. We are not responsible for orders delivered to an incorrect address provided by the customer. If you notice an error, contact us immediately at relentlessthroughlife@gmail.com — we will do our best to update it before dispatch but cannot guarantee changes once an order is processed.

8. Contact

For all shipping enquiries: Email: relentlessthroughlife@gmail.com ABN: 52 715 293 930